Matthew Westaway and Lethabo Motsoaledi
Thinking like a designer- this one thing proved to be a game changer
Serial tech entrepreneurs Matthew Westaway and Lethabo Motsoaledi used a customer-centric approach to build their latest venture Voyc—a speech analytics service—into an award-winning company that currently monitors a million customer interactions a month in the UK and SA and helps clients cut customer complaints and build value.