Design Thinking in Practice is a three-day, in-person course that helps professionals tackle these complex challenges using this practical, human-centred innovation framework. Through immersive team-based activities, participants are guided through a complete innovation cycle - from empathy to problem framing, ideation, prototyping and testing. With expert coaching, structured reflection, and access to ready-to-use tools, learners leave with the capability to apply what they’ve learned immediately in their own context.
This experience is designed for professionals actively involved in leading projects, designing services, solving customer problems, or enabling collaboration across teams - it's where creative confidence meets practical application.
Who it's for:
- Professionals working in service design, operations, product development, or internal transformation.
- Team leads seeking better ways to align cross-functional collaborators.
- Change agents embedded within teams who want to shift ways of working.
- Problem-solvers and facilitators looking for frameworks that unlock creativity.
- Curious minds ready to try, test, and learn through hands-on experience.